1. Order Cancellation WindowStandard Orders: You can cancel your order within 24 hours of placing it or before the order has been dispatched, whichever is earlier.Customised & Engraved Jewellery: Custom orders cannot be cancelled once production has started (usually within 12 hours of order confirmation).2. How to Request a CancellationCall or WhatsApp our customer support team directly at +91 84878 10820. Provide your Order ID, registered phone number, and reason for cancellation.3. Refund ProcessApproved Cancellations: The full amount will be credited back to your original payment method within 5 to 7 business days.Gold Rate Fluctuations: Any market fluctuation in gold/silver rates will not impact the cancellation refund on standard orders cancelled within the allowed window.4. Orders In-TransitOnce an order is dispatched, it cannot be cancelled. In this case, standard Return & Exchange Policy terms will apply upon delivery.